I hate being on hold. Well, I hate talking on the phone in the first place, and being on hold just prolongs the torture. I prefer any phone calls I make to be short and simple. I've been on the phone with Symantec for 15 minutes and half of that has been on hold. I hope they hurry cuz Nathan is going to want to eat soon and it's hard to get them the info they need and stuff while busy nursing and doing everything one-handed.